PVE RAG offline?
Forum » Xbox » T6ix Dedicated PvE
Joined: 26th Jan 2018
Rank: Pro Member
Likes 134
10th Mar 2018

Hey everyone, was just playing on the Ragnarok PVE server and got DC while in the wyvern cave! Is there anything going on like server maintenance or something? Server is usually rock solid so this is well outside of the norm for me. Is anyone able to get back into it at all because I'm not even seeing it anymore. Cheers for any feedback!
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Joined: 12th Jan 2018
Rank: Pro Member
Likes 314
10th Mar 2018

I am wondering the same thing. I know the server goes down daily at 0703 my time. usually its only down a couple min. So whats up y'all
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Joined: 22nd Feb 2018
Rank: Gold Member
Likes 30
10th Mar 2018

Down for me too, want to go to Aberration but my char is stuck in Rag.
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Joined: 4th Mar 2018
Rank: Member
Likes 13
10th Mar 2018

yes, been down all morning :/ very unfortunate
Joined: 18th Oct 2017
Rank: Admin
Likes 543
10th Mar 2018

Server is showing its online and only shut down for 6 minutes for the daily refresh. Apologies.
Last Edit: 10th Mar 2018 by T6ix iWv
Joined: 12th Jan 2018
Rank: Pro Member
Likes 314
10th Mar 2018

Not sure what ya mean the boss.
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Joined: 18th Oct 2017
Rank: Admin
Likes 543
10th Mar 2018

I see the issue now. On our side of the server it is showing no errors but apparently after its refresh this morning the server ended up being ghosted. So it is showing it is online and running on our end but not appearing in the server list.
This is the same thing that happened to The Island PvP a couple weeks ago. Hopefully we can get it back on the list here shortly. Working on it now!
Last Edit: 10th Mar 2018 by T6ix iWv
Joined: 18th Oct 2017
Rank: Admin
Likes 543
10th Mar 2018

Not looking good.

Server was restarted and that did not correct the issue.
Server was shutdown and then restarted again, that did not fix the issue.
We will try again in a little bit here but it's looking like its going to be like what happened to The Island PvP server last week. Support ticket has been created and submitted. Apologies!
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Joined: 4th Mar 2018
Rank: Member
Likes 13
10th Mar 2018

Sorry to hear that!  Thanks for keeping us updated there are no words that describe how much I appreciate just getting updates, good or bad!
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Joined: 18th Oct 2017
Rank: Admin
Likes 543
10th Mar 2018

QuoteSorry to hear that!  Thanks for keeping us updated there are no words that describe how much I appreciate just getting updates, good or bad!

...

We try our best to keep everyone informed. Unfortunately we have cases like this though where no matter what we do we cannot correct the issue and it has to be pushed up to Nitrado's support team. 
Thank you!
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Joined: 24th Jan 2018
Rank: --
Likes 38
10th Mar 2018

Any updates? Had some people on the island talking about it, I think there being entertained over here xD
Joined: 18th Oct 2017
Rank: Admin
Likes 543
10th Mar 2018

No updates as of now. The moment we hear something from Nitrado or see it corrected we will post here. Same goes for anyone else. If someone notices it is back online before staff please don't hesitate to post here.

Again, apologies to all. Wish we could fix this ourselves!
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Joined: 18th Feb 2018
Rank: Member
Likes 34
10th Mar 2018

People have been messaging me on my Xbox too. I just tell them what you tell us. I have faith in you guys ^_^ I can wait patiently.
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Joined: 12th Jan 2018
Rank: Pro Member
Likes 314
11th Mar 2018

Still no Ragnarok PVE been 23.5 hours now. Come on Nitrado get on the ball.
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Joined: 31st Dec 2017
Rank: --
Likes 5
11th Mar 2018

I can’t find it either, annoying cos The island and aberation are up there. Can anyone take a stab in the dark at how long this will last?
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Joined: 18th Oct 2017
Rank: Admin
Likes 543
11th Mar 2018

This happened a few weeks ago with our Island PvP server and it was down for roughly 3 days. We're so sorry this is happening once again. The ticket was created and submitted and we're still waiting for a reply.

This is very frustrating for us all as the community cannot enjoy their game time and we're paying for a service that is not currently working.
Apologies! You will hear from us the moment we receive word that the server is back or Nitrado responds!
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Joined: 18th Feb 2018
Rank: Member
Likes 34
11th Mar 2018

3 days?? Awwwwwww buuuuuuuuuuuuuuuu ( -3-)

Well since it happened before, maybe they can’t fix it faster this time. Who knows.

Speaking of which. Is there an abbarrations server you guys own? My tribemates are planning for a worst case scenario. If Ragnarok goes to dust, I wanna play Abbarations right off the bat.


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Joined: 18th Oct 2017
Rank: Admin
Likes 543
11th Mar 2018

Quote3 days?? Awwwwwww buuuuuuuuuuuuuuuu ( -3-)

Well since it happened before, maybe they can’t fix it faster this time. Who knows.

Speaking of which. Is there an abbarrations server you guys own? My tribemates are planning for a worst case scenario. If Ragnarok goes to dust, I wanna play Abbarations right off the bat.

...

We do have an Abberation for both PvE and PvP. Regardless of what happens to the Ragnarok server the last save will still be available. No one should lose anything except maybe a days work. That would be worst case scenario. 
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Joined: 26th Jan 2018
Rank: Pro Member
Likes 134
11th Mar 2018

Does that mean a roll back or something? I was on a lightning wyvern inside the wyvern egg cave fighting some upset parents when it happened. I had assumed it was a goner?
Joined: 18th Oct 2017
Rank: Admin
Likes 543
11th Mar 2018

QuoteDoes that mean a roll back or something? I was on a lightning wyvern inside the wyvern egg cave fighting some upset parents when it happened. I had assumed it was a goner?

...

Not necessarily. Just in the worst case scenario the server would require one. As of this very moment though it should not and gameplay should resume where it left off or for those that were caught out in the wild you may have been killed. 
All just possibilities. 
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